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PostPosted: Fri Oct 21, 2011 12:07 pm 
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Fri Oct 21, 2011 11:46 am

5
Hi,

I have three USB hard drives. Two of them work fine with Efica MX, but one doesn't get even recognized. It is a few years old 1 TB Lacie drive. It works fine when connected to a desktop PC with Ubuntu 10.04.

I got my Efica MX just 2 days ago, and I'm using the default installation of Ubuntu 10.10.
Code:
tapani@Efica:/lib/udev/rules.d$ uname -a
Linux Efica 2.6.31.14.26-efikamx #22 Wed Sep 21 09:32:09 CDT 2011 armv7l GNU/Linux


When I put a power cord to the drive and attach a USB cable from the drive to Efica MX, I can see that the device becomes visible in the USB device list:
Code:
tapani@Efica:/lib/udev/rules.d$ lsusb
Bus 002 Device 121: ID 059f:1019 LaCie, Ltd Desktop Hard Drive
Bus 002 Device 004: ID 046d:c504 Logitech, Inc. Cordless Mouse+Keyboard Receiver
Bus 002 Device 003: ID 13d3:3273 IMC Networks 802.11 n/g/b Wireless LAN USB Mini-Card
Bus 002 Device 002: ID 1a40:0101 TERMINUS TECHNOLOGY INC. USB-2.0 4-Port HUB
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0b95:772a ASIX Electronics Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


However, it doesn't show up anywhere on the desktop, and I get this in dmesg:
Code:
tapani@Efica:/lib/udev/rules.d$ tail -f /var/log/messages
Oct 21 20:43:06 Efica kernel: [  462.415469] usb 2-1.3: new high speed USB device using fsl-ehci and address 107
Oct 21 20:43:06 Efica kernel: [  462.526854] usb 2-1.3: configuration #1 chosen from 1 choice
Oct 21 20:43:06 Efica kernel: [  462.560470] scsi103 : SCSI emulation for USB Mass Storage devices
Oct 21 20:43:11 Efica kernel: [  467.566392] scsi 103:0:0:0: Direct-Access     ST310003 33AS                  PQ: 0 ANSI: 2 CCS
Oct 21 20:43:11 Efica kernel: [  467.567930] sd 103:0:0:0: Attached scsi generic sg1 type 0
Oct 21 20:43:11 Efica kernel: [  467.635742] sd 103:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
Oct 21 20:43:11 Efica kernel: [  467.695088] sd 103:0:0:0: [sdb] Write Protect is off
Oct 21 20:43:12 Efica kernel: [  467.785425]  sdb: sdb1 sdb2
Oct 21 20:43:12 Efica kernel: [  467.995136] sd 103:0:0:0: [sdb] Attached SCSI disk
Oct 21 20:43:20 Efica kernel: [  476.095472] usb 2-1.3: reset high speed USB device using fsl-ehci and address 107
Oct 21 20:43:28 Efica kernel: [  484.095420] usb 2-1.3: reset high speed USB device using fsl-ehci and address 107
Oct 21 20:43:59 Efica kernel: [  515.035965] sd 103:0:0:0: Device offlined - not ready after error recovery
Oct 21 20:43:59 Efica kernel: [  515.036014] sd 103:0:0:0: [sdb] Unhandled error code
Oct 21 20:43:59 Efica kernel: [  515.036025] sd 103:0:0:0: [sdb] Result: hostbyte=0x05 driverbyte=0x00
Oct 21 20:43:59 Efica kernel: [  515.036273] sd 103:0:0:0: [sdb] Unhandled error code
Oct 21 20:43:59 Efica kernel: [  515.036284] sd 103:0:0:0: [sdb] Result: hostbyte=0x01 driverbyte=0x00


So, something goes wrong and a reset occurs. This happens over and over again, if I keep the cables connected...

I found something a little bit similar from launchpad: https://bugs.launchpad.net/ubuntu/+sour ... bug/499881. Yet, according to dpkg --list I don't even have linux-fsl-imx51 installed.

I tried to file a new bug in launchpad, but ubuntu-bug tool failed because Efica MX is using a customized version of Ubuntu.

So, any ideas?


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PostPosted: Fri Oct 21, 2011 3:01 pm 
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Genesi


Mon Jan 30, 2006 2:28 am

409

Finland
Hi.

There will be a new kernel out soon which should fix this issue and a few others.


Johan.
Johan Dams, Genesi USA Inc.
Director, Software Engineering

Yep, I have a blog... PurpleAlienPlanet


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PostPosted: Sat Oct 22, 2011 2:11 pm 
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Fri Oct 21, 2011 11:46 am

5
That's great.

For now, I solved it by swapping the hard drives between their cases (of course the one I needed to work was the one that didn't).


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PostPosted: Tue Oct 25, 2011 12:25 pm 
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Site Admin


Fri Sep 24, 2004 1:39 am

1589

Alamo Heights, TX
trantako wrote:
That's great.

For now, I solved it by swapping the hard drives between their cases (of course the one I needed to work was the one that didn't).


Give me an email address and I can send you a test kernel to see if that drive will work. I don't think the fix in Launchpad is at all the same thing but I added your vendor and device id to the fix and we'll see if it really is..
Matt Sealey, Genesi USA Inc.
Product Development Analyst


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PostPosted: Fri Jan 13, 2012 2:48 am 
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Thu Jan 12, 2012 11:58 pm

3
I suspect the case is bad, return it and but the new one.I have put together dozens of these things, and I've had a couple that were dead.


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